What we deliver
Since 2013 we’ve specialised in transporting fragile items that other companies often won’t touch – from mirrors and other glass items toartwork and pictures.get a quote
WHERE AND WHEN WE DELIVER
We deliver to every UK postcode every week. Our delivery/collection schedule operates on set days, Monday to Friday.see schedule
how we take extra care
who we deliver for
‘Fantastic quality mirror at a brilliant price. It looks fantastic in my hallway - a real show piece! Can I also point out how well it was delivered. Not a mark, scratch, dent or crack on it. It was delivered by the courier, Fragilistics. Keep them, Dunelm, they certainly know how to deliver fragile items. The guy who delivered it would not let go of the parcel until he'd left safely put it down inside the house. Wish other couriers would be as meticulous.’
‘Excellent delivery, received an item I had ordered and it was safely and professionally delivered by the Fragilistics courier/driver Kevin. He was very helpful and extremely friendly too. Top notch service’
‘Spot on with the delivery went above and beyond and waited for me to get back from work absolutely no complaints! Excellent communication and decent price compared to other companies. Do write reviews often but would highly recommend’
‘Never had an issue. Art delivered within time frame and undamaged.’
WHY IT PAYS TO TAKE EXTRA CARE
- Average returns rate under 3%.
- Every box in our vans is a fragile item,so it's given the care and respect it deserves.
- We know how to package fragile items in the most effective and environmentally friendly way possible.
- We take a drop shipping approach - where we hold the stock in our warehouse for customers. This means items travel fewer miles, with less emissions and get to customers quicker.
- Damaged items that are returned to us are repaired and resold if possible. Where they're good enough for use but not for retail, we donate them to worthy causes.
OTHER DELIVERY SERVICES
- The average returns rate is up to 30%.
- Drivers can struggle to recognise (or avoid stepping on) fragile items in amongst all the other boxes they're carrying.
- Fragile items are often wrapped in layers of unnecessary cardboard – simply increasing the cost to the environment.
- Most trunk items to a main transfer hub in the Midlands, and then trunk them out to a delivering hub. From there items finally go out to customers. This means fragile items travel further, clock up more emissions and are handled by more people, increasing the risk of damage.
- Damaged items often end up in landfill.